"PayWhirl is 100% the way to go. Chris held my hand through migrating my subscribers from stripe to shopify, not just support, true collaboration. I received white glove level service!"
Real help when subscriptions get messy.
Launch, migrate, troubleshoot, and grow with people who understand Shopify subscriptions, billing, customers, and the details that slow teams down.
Setup guides, selling plans, portal settings, workflows, payments, integrations, APIs, and migrations.
Open docsSend the store context, screenshots, launch timing, current app, or subscription issue.
Email supportTalk through the details when setup, billing, or migration questions need a real person.
Contact supportGet unstuck before support work piles up.
Subscription support should be practical. Show us the store, the plan, the customer issue, or the migration question. We will help you find the next clean step.
Support shows up when merchants need real answers.
Real Shopify App Store reviews mention migration help, fast support, customization, analytics, and fewer stressful subscription surprises.
Watch the flow before you change the store.
Use the tutorials when you want to see selling plans, product options, customer accounts, and recurring billing in motion.
Browse Shopify support docs Watch YouTube TutorialsQuick answers before you ask.
Simple guidance for setup, migration, billing, and launch questions.
Does PayWhirl help with Shopify setup?
Yes. PayWhirl can help with installation, app blocks, selling plans, customer portal settings, testing, and troubleshooting.
Can I get help migrating subscriptions?
Yes. PayWhirl offers migration guidance for supported moves from other subscription apps and payment providers, with no separate migration-help fee.
What should I send support?
Send your store URL, current subscription app if you are migrating, affected products or plans, screenshots, expected behavior, and any launch or billing deadline.
Where are the tutorials?
Watch the embedded video section on this page, use the Watch YouTube Tutorials button, or open the PayWhirl YouTube tutorial playlist directly.
Should I start with docs or contact support?
Start with the docs or YouTube tutorials when you want a walkthrough. Contact support when something is store-specific, urgent, or unclear after following the guide.
Do the YouTube tutorials cover Shopify setup?
Yes. The tutorial playlist walks through Shopify-focused setup topics like installing PayWhirl, adding subscription options, and understanding the customer flow.
Can support review my setup before launch?
Yes. If you are preparing to launch, send the products, selling plans, customer portal settings, and any timing concerns you want reviewed.
Can support help with failed payments?
Yes. PayWhirl can help you review retry settings, dunning emails, payment update flows, and subscription status questions.
Can PayWhirl help with customer portal questions?
Yes. Support can help you understand what subscribers can edit, skip, pause, cancel, update, or swap in the portal.
Can support help with workflows, APIs, or webhooks?
Yes. PayWhirl can point you toward docs and help clarify workflow triggers, API usage, webhook setup, and integration questions.
What if my question is about Shopify checkout?
Send the product, theme, checkout behavior, screenshots, and steps to reproduce the issue so support can help narrow down the Shopify and PayWhirl pieces.
Can I get help choosing the right plan?
Yes. Support can help you compare plans based on transaction fees, support speed, workflows, integrations, APIs, webhooks, analytics, and subscription volume.
Do higher plans include faster support?
Yes. PayWhirl paid plans include faster support options, with priority and first-priority support available on higher plans.